My name is Frank Schouten and I am the Product Manager and Product Marketeer at the Product Management and Marketing departments of Voiceworks. I joined Voiceworks on the 1st of May, 2012 whilst working on my thesis for a degree in Sports Marketing. Once I received my diploma, I joined Voiceworks as a fulltime employee; which was ideal.
The first 4 years Voiceworks offered me the opportunity to develop in several things as a Marketeer. I organized events, contributed to the internationalization of Voiceworks and wrote several Marketing Communications texts. Because of this, I figured out what my passions and abilities are. Since the end of 2016, I rolled into a new position, which is Product Manager and Product Marketeer.
Within Product Management I am responsible for the product Hardware. Within Product Marketing I am responsible for marketing the products Mobile, EWAN, Voice Select and Hardware.
The Marketing department
The Marketing department is broadly responsible for Voiceworks’ PR policy, Internet marketing/social media, market research, internal and external events and all internal and external marketing and communications. A day in the Marketing department is comparable to a day in the telecom industry: every day is different. The main benefit of working in a relatively small organization is that you are not responsible for a single marketing task. In fact, the many aspects involved with a position in Marketing give you the opportunity to develop a broad range of skills and enjoy a lot of variety in your working tasks. That is what makes working in Voiceworks’ Marketing department so enjoyable for me. Voiceworks’ Marketing team is a close-knit group and this is one of the reasons why our events are so successful: we work together as a team, guiding and supporting each other, to make sure that we succeed. Throughout my time at Voiceworks, I have continued to learn. Right now, I am developing my operational skills and working towards a position as team leader/coach.